The Shadows, their music, their members and Shadows-related activity by former members of this community
Moderators: David Martin, Iain Purdon, George Geddes, JimN, dave robinson
by AlanMcKillop » 09 Apr 2019, 17:51
Will they sell copies of the updated CD for those of us who have discarded the receipt?
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AlanMcKillop
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by Moderne » 09 Apr 2019, 18:03
Thanks for all your efforts, Iain. Are they going to withdraw the 'incorrect' CDs from sale? No sign so far - it's still in our local HMV, as well as Amazon etc.
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by Iain Purdon » 10 Apr 2019, 00:30
AlanMcKillop wrote:Will they sell copies of the updated CD for those of us who have discarded the receipt?
I assume the new production run will end up in the shops. But maybe the 'wrong' CD would serve as proof of its own purchase for a free exchange?
Moderne wrote:Are they going to withdraw the 'incorrect' CDs from sale?
... I don't know
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by JimN » 10 Apr 2019, 02:57
AlanMcKillop wrote:Will they sell copies of the updated CD for those of us who have discarded the receipt?
I'd have thought that a photo of the customer holding the CD, plus maybe a section of a credit card receipt with the date, shop and price shown, would be enough for Warner/Parlophone.
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by AlanMcKillop » 10 Apr 2019, 13:59
Not really a big deal, it was bought at Tesco using points that my wife accrued. Another few pounds won’t break the bank just hope the sleeve is different so we don’t buy another defect.
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by fenderplucker » 23 Apr 2019, 02:49
Hi Iain,
Just wondering if there was any update?
Thanks,
Paul.
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by Iain Purdon » 23 Apr 2019, 16:16
Sorry, no. Now the holiday weekend is over I’ll ask again!
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by dave robinson » 28 Apr 2019, 15:56
I too would like a heads up on getting two of these as my drummer Arthur and I have this CD.
I actually like it a lot and we listen to it on a regular basis.
Dave Robinson
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by Iain Purdon » 29 Apr 2019, 14:30
I received an email from Warner this morning. I quote:
Hi Iain, rest assured we will replace copies. We are waiting for a remanufacturing date based on remaining stock levels of the old version, so might be a few months before that happens.
Once we get a remanufacturing date, we will open the replacement program and I’ll be sure to let you know.
Hope that helps
Make of that what you will!
Best wishes - Iain
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by drakula63 » 30 Apr 2019, 12:52
Iain Purdon wrote:I received an email from Warner this morning. I quote:
Hi Iain, rest assured we will replace copies. We are waiting for a remanufacturing date based on remaining stock levels of the old version, so might be a few months before that happens.
Once we get a remanufacturing date, we will open the replacement program and I’ll be sure to let you know.
Hope that helps
Make of that what you will!
Best wishes - Iain
In other words... everyone go out and buy the remaining original copies! I've got two. Done my bit. Sooner they're gone, sooner we get the new ones!
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