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Problems with mobile phone access

PostPosted: 13 Jul 2019, 09:51
by Keith Bateman
I'm experiencing a problem with viewing the website on my Android mobile phone. I have the 'New Posts' page pinned to my home screen for easy access and it always remembers me when I go to it. Since yesterday I get the requirement to log in message and, having done so, I briefly get the successfully logged in page but then it quickly resolves back to the log in page again. This happens every time I log in. The site is working ok on my pc so I'm baffled!

Any advice would be welcome.

Keith

Re: Problems with mobile phone access

PostPosted: 13 Jul 2019, 21:08
by Iain Purdon
I have a similar problem with my iOS device. Using Safari (its home browser) it often forgets it’s logged in. Chrome tends to stay put so I use that. Worth experimenting?

Re: Problems with mobile phone access

PostPosted: 15 Jul 2019, 08:32
by Keith Bateman
I'm actually using Chrome Ian! I've done no software updates or anything to cause it to misbehave as far as I know. It's always worked fine but is now becoming very frustrating.

Re: Problems with mobile phone access

PostPosted: 15 Jul 2019, 12:02
by Iain Purdon
Our IT supremo Bob Dore may know more?

Re: Problems with mobile phone access

PostPosted: 15 Jul 2019, 16:33
by Admin
Sounds like the browsers are getting confused

Try deleting the cookies and all the history for the site.

You need to find shadowmusic.co.uk and shadowmusic.bdme.co.uk

Re: Problems with mobile phone access

PostPosted: 16 Jul 2019, 19:49
by Keith Bateman
Working again now. I removed the link and started again. Still don't understand why it crashed!
Thanks for the responses.
Keith