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by Iain Purdon » Mon Jun 10, 2019 11:28 am
Your patience is rewarded. I have today received this email from Warner
Good news - we have stock of the new product and we’re ready to start the replacement program.
We ask that customers send us a photo with their ‘proof of purchase’.
This can be of the original receipt or a clear picture of the CD, opened, showing both front cover and the disc itself.
Please send this, and the preferred shipping address for the replacement, to the following email address:
TheShadows@warnermusic.comFrom this we can send a new retail copy to them free of charge.
The replacement program will run for 3 months from today.
You have until 10th September to claim your replacement! That sounds pretty clear to me. However, I will remain in touch with Warner so if you have any queries please let me know and I will get answers.
Hope this helps - Iain
Iain Purdon
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by KurtFroberg » Mon Jun 10, 2019 12:46 pm
That's excellent work from you Iain and from Warner!
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by alewis41 » Mon Jun 10, 2019 12:56 pm
KurtFroberg wrote:That's excellent work from you Iain and from Warner!
Kurt
Absolutely. Thanks for making it happen, Iain!
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by StuartD » Mon Jun 10, 2019 1:00 pm
That's great Iain.
Many thanks for all your efforts
I've sent mine off today
Regards
Stuart
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by JimN » Mon Jun 10, 2019 3:04 pm
StuartD wrote:That's great Iain.
Many thanks for all your efforts
I've sent mine off today
Regards
Stuart
And I mine.
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by MikeAB » Mon Jun 10, 2019 3:58 pm
Done.
Thanks for all the efforts!
Mike
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by George Geddes » Mon Jun 10, 2019 4:28 pm
Likewise
I shall be nominating Mr Purdon for the New Year's Honours List!!
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by Alan Taylor » Mon Jun 10, 2019 4:49 pm
Brilliant!!!
Well done, and many thanks Iain.
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by JayCeeLufbra » Mon Jun 10, 2019 5:56 pm
Thanks Iain. I thought this might never happen. I have just emailed my 'claim'.
Cheers
John Cooke
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by Derek Mowbray » Mon Jun 10, 2019 7:39 pm
When will the new ones be on sale and is there any way of telling the difference from the old ones.
Thanks Derek.
I've answered this further down the thread
Iain
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