Shadows BBC CDs: More news

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Re: Shadows BBC CDs: More news

Postby AlanMcKillop » Tue Apr 09, 2019 5:51 pm

Will they sell copies of the updated CD for those of us who have discarded the receipt?
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Re: Shadows BBC CDs: More news

Postby Moderne » Tue Apr 09, 2019 6:03 pm

Thanks for all your efforts, Iain. Are they going to withdraw the 'incorrect' CDs from sale? No sign so far - it's still in our local HMV, as well as Amazon etc.
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Re: Shadows BBC CDs: More news

Postby Iain Purdon » Wed Apr 10, 2019 12:30 am

AlanMcKillop wrote:Will they sell copies of the updated CD for those of us who have discarded the receipt?

I assume the new production run will end up in the shops. But maybe the 'wrong' CD would serve as proof of its own purchase for a free exchange?

Moderne wrote:Are they going to withdraw the 'incorrect' CDs from sale?

... I don't know
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Re: Shadows BBC CDs: More news

Postby JimN » Wed Apr 10, 2019 2:57 am

AlanMcKillop wrote:Will they sell copies of the updated CD for those of us who have discarded the receipt?


I'd have thought that a photo of the customer holding the CD, plus maybe a section of a credit card receipt with the date, shop and price shown, would be enough for Warner/Parlophone.
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Re: Shadows BBC CDs: More news

Postby AlanMcKillop » Wed Apr 10, 2019 1:59 pm

Not really a big deal, it was bought at Tesco using points that my wife accrued. Another few pounds won’t break the bank just hope the sleeve is different so we don’t buy another defect.
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Re: Shadows BBC CDs: More news

Postby fenderplucker » Tue Apr 23, 2019 2:49 am

Hi Iain,

Just wondering if there was any update?

Thanks,

Paul.
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Re: Shadows BBC CDs: More news

Postby Iain Purdon » Tue Apr 23, 2019 4:16 pm

Sorry, no. Now the holiday weekend is over I’ll ask again!
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Re: Shadows BBC CDs: More news

Postby dave robinson » Sun Apr 28, 2019 3:56 pm

I too would like a heads up on getting two of these as my drummer Arthur and I have this CD.
I actually like it a lot and we listen to it on a regular basis.
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Re: Shadows BBC CDs: More news

Postby Iain Purdon » Mon Apr 29, 2019 2:30 pm

I received an email from Warner this morning. I quote:

Hi Iain, rest assured we will replace copies. We are waiting for a remanufacturing date based on remaining stock levels of the old version, so might be a few months before that happens.

Once we get a remanufacturing date, we will open the replacement program and I’ll be sure to let you know.

Hope that helps


Make of that what you will!

Best wishes - Iain
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Re: Shadows BBC CDs: More news

Postby drakula63 » Tue Apr 30, 2019 12:52 pm

Iain Purdon wrote:I received an email from Warner this morning. I quote:

Hi Iain, rest assured we will replace copies. We are waiting for a remanufacturing date based on remaining stock levels of the old version, so might be a few months before that happens.

Once we get a remanufacturing date, we will open the replacement program and I’ll be sure to let you know.

Hope that helps


Make of that what you will!

Best wishes - Iain


In other words... everyone go out and buy the remaining original copies! I've got two. Done my bit. Sooner they're gone, sooner we get the new ones! ;)
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